By visiting this website, you are consenting to our terms and conditions. This website is operated by MGG Studio, LLC. Throughout the site, the terms “we”, “us” and “our” refer to MGG Studio, LLC.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and design services to you. We’ve partnered with Shopify Payments and Stripe to securely process credit and debit card payments. We never learn or store your credit card information. 



Most of our items ship within 1-2 weeks, although some items do take longer- please refer to the turnaround times in the product description for the item you are purchasing. Once your order is on its way to you, you'll receive a shipment notification with a tracking number. 


We ship domestic orders via USPS First Class mail. A flat shipping and handling fee of $5 will be charged for orders under $100.  For items above $100, domestic First Class shipping is free! If you'd like to upgrade to Priority Mail shipping, you can select that shipping method at checkout. Just a note - selecting Priority Mail shipping will speed up the shipping itself, but not the time it takes to make your order.  If you need your order faster than the window mentioned in the product description, please drop us an email at hello@mggstudio.com before placing your order and we’ll do our best to accommodate your timeline.


International orders will be shipped using USPS First Class International mail. Shipping times vary, and may be two weeks or longer.  As customs processing times may differ, we are not able to determine the exact time it will take for international orders to reach their destination. International orders may be subject to import fees and taxes upon arrival; please note that MGG Studio LLC is not responsible for any customs or import taxes that you may be charged on your package. All shipments will be marked as merchandise at the retail price paid for the product.


Unfortunately things do get lost or damaged in the mail on occasion.  MGG Studio LLC is not responsible for lost or damaged packages. We are happy to insure your package upon request (please contact us before purchase and we can send you a revised invoice that includes insurance fees).


We’re proud of the jewelry we make and we hope that you love it as much as we do!  That said, we know that sometimes thing just don’t work out, and in that case, we’re happy to offer an exchange for an item or items of equal value. If you’d like to make an exchange, please contact us within 1 week of receiving your item for an authorization. All items must be shipped back in unworn condition and in the original packaging. Because each of our pieces is handmade to order, we cannot accept returns. Final sale and custom orders cannot be returned or exchanged. 



This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from MGGSTUDIO.COM (the “Site”). 

Personal information we collect 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

- Communicate with you; 

- Screen our orders for potential risk or fraud; and 

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing your personal Information 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioral advertising 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 

- Facebook: https://www.facebook.com/settings/?tab=ads 

- Google: https://www.google.com/settings/ads/anonymous 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Do not track 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The last update was March 15, 2020.

Contact us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@mggstudio.com or by mail using the details provided below: 

MGG Studio LLC, 4096 Piedmont Ave #373, Oakland CA 94611, United States